Service Dispatcher

Seeking POSITIVE self-motivated TEAM player!!

We are a determined and progressive company seeking an individual to occupy the position of Service Dispatcher within our dealership. This individual will communicate, motivate, monitor and plan a smooth running flow of service within our dealership.

Primary Responsibilities:

  • Communicate and direct service flow
  • Route vehicles to appropriate technicians to perform repairs
  • Manage the tracking of vehicles; recording other important information
  • Schedule, prioritize and monitor workflow throughout dealership
  • Maintain a relationship with vehicle sales managers
  • Plan and implement objectives
  • Oversee objectives are implemented in order to achieve goals
  • Ability to multi-task between computers and phone systems
  • Maintain, understand and comply with current local, state and federal regulations
  • Communicate with key personnel and other associates
  • Maintain relationships with numerous areas of the dealership including sales, service and parts
  • Compile statistics in order to make plans and changes to improve flow of service

Requirements:

  • Meets above requirements for employment
  • Understanding of high volume dealership fleet operations
  • Understanding of time and labor constraints of each service
  • Skilled communicator who demonstrates unique and exceptional customer service skills
  • Two to four years experience in dispatching
  • Understanding of dealership computer systems
  • Valid driver’s license required
  • Ability to drive manual transmission vehicles
  • Maintain a professional appearance
  • Ability to multi-task
  • Adhere to company policies and procedures
  • Demonstrate unique and exceptional organizational skills and social skills
  • Display a professional appearance with above standard work ethics

Required Education:

  • High school diploma or the equivalent

Why do you want this job?​

  • Unrestricted earning potential while providing an extremely generous compensation program in combination with industry leading benefits.
  • Long tenure of current employees
  • Opportunity for advancement in one of the largest automotive groups in Texas
  • Five day work week

We are an equal opportunity employer committed to a drug free work environment.​ Our compensation program and benefits are among the best in the business and include direct deposit, medical and dental insurance as well as on the job training programs.​

Please apply with your resume!


If you’d like to be considered for Service Dispatcher, please email careers@hillcountryhonda.com with your Resume, Cover Letter and Salary Requirements. 

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